After 20years in the trophy industry I congratulate the crew at AwardPro for designing such a clever software program that allows us to run our businesses as business owners instead of technicians. Installing AwardPro in a trophy business is as important as installing the phone system.
We can now leave the business in the hands of our capable staff & know that the system will give them the same answers to their questions that we would.
Keep up the Great work,
Annemarie & Christopher, Great Ideas – awards + gifts, Bendigo VIC.______________________________________________________________
We love AwardPro at our business – from the first day that we installed the program, we were able to write orders in a fraction of the time that it used to take using our old paper system. To quote one of our sales staff – “If you take AwardPro away then I will be leaving as well.” Quoting for job is sooooo easy – put the code into the quote form and the price appears – no more looking for supplier price lists or where is that trophy from – updating prices is easy as three mouse clicks.
One of our sales people reported that whilst talking to a customer on the phone taking an order was able to send the information through to the customer whilst they were still talking, the customer was super impressed.
The production staff love AwardPro – they can see the schedule – any changes are instantly shown. Overdue jobs are highlighted and everyone in the business knows exactly what is occurring to each and every job.
Our production manager loves it as well because the ordering process which used to take her a full day in the busy season now only takes 15 minutes. No more errors in ordering or over ordering supplies – returns are even handled through Award Pro.
Our accounts person loves it because there is no more invoicing of jobs late into the night – invoices can be generated instantly. Our customers love the order confirmations that they receive via email any changes or updates to numbers can be sent through to them instantly.
With Award Pro running the business and we were comfortable using it after four weeks, we made another decision to go paperless – a huge step for any business that had always been 100% reliant on the paper system. We used to have to reprint job sheets every time a customer changed their order, as we all know in the Trophy business this can happen quite a lot in the busy season with the larger orders. By doing this our office paper costs have been reduced by 90% , the only items that are being printed now in our business, are the best things – Invoices for customers to pay their bills. AwardPro allowed this decision to go paperless to be introduced and we have not looked back since making the changeover.
In summary, AwardPro has delivered the results it said it would for our business. Most importantly our staff love using it because it is user friendly system.
Ian (Trophy Superstore)
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I was surprised at how quickly we got set up. Sure there are some inhouse products to build still but we did start writing orders on day one like Geoff raves on about.
Once all our jobs were entered and we worked out the stock ordering process we felt quite familiar with the program and all of a sudden we had an upto date Job Schedule for the staff to work from. Still learning but loving it. Thanks!
Tracey
Victoria
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AwardPro Conference 2012
Great couple of days in Coogee. We’re really looking forward to delving into AwardPro even more now. It was nice to know we were on the right track even though we only started using the program in January. Thanks Geoff and the team. Sarah, you’re amazing and thanks for all your help. It was great to meet so many lovely fellow trophy business people. Hope to see you all again one day!
Luciana, QLD Trophy Distributors
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Awardpro has been a very long time coming. It fills a very deep hole in the trophy world.
As an owner it is hard to tell which product lines are making them money, and which ones are running at a loss. In fact we are often far too busy running the shop, with all the jobs stored in their head, working in the business with no time to spend on the business. STEP IN AWARDPRO. I now have reports that show the profitable lines, and can adjust the pricing with a click of a button on the less profitable lines.
I have an incredibly useful sales forecast where I can measure both my invoiced sales and orders still in progress vs my target budget to see what type of month I am having. Most importantly when preparing an order, I can click on ‘Analyse Sales Performance’ and it will tell me just how much profit I am making on that particular job, in monetary terms and as a percentage.
We have seen a huge improvement in the structure of our business in all areas. Implementing Awardpro made it easy to stop and take a serious look at our pricing structure. I remember the day the program was installed. I realised right there that huge potential profits were being washed down the drain – and that was just on the day of installation!
Since then we have been going great guns, I don’t wake up tearing my hair out at night having forgot to order a ‘riser’ for a netball trophy a customer requested, Awardpro has done it for me. In fact from the moment the customer has placed an order with you, you don’t need to do anything further. The breaking down of trophies into individual componentry, the ordering from the different suppliers with different delivery timescales (especially important in Perth), the pricing (even bulk pricing), the invoice has all been taken care of, right at the point of order. It is truly amazing! Of course the trophies need to be built and engraved, but I have a built in job schedule that tells me which jobs to prioritise.
Best of all, you don’t need to be a computer guru, or an accountant to run it!
There is so much more to say about Awardpro, it has been built by a Trophy Shop owner, for a trophy shop. I bet you have Myob or Quickbooks to run your accounts, why wouldn’t you want Awardpro to run your trophy shop!
Colin -
Wanneroo Trophy Shop
Tel: (08) 9405 4648
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AwardPro has made a huge difference in my business. We can now write sales orders through a pre-priced system that automatically works out stock orders. For me, this has made running my business much easier and I don’t seem to call suppliers with bits and pieces to add on, nearly as much as the old days.
AwardPro’s production management system is simple to use and I love how you don’t have to do anything, it’s just there and keeps my head around all the jobs going on.
The program covers all areas of the business from ordering, sales, dispatch, and not to mention the difference it has made to our accounts department. I like the way it offers all our staff computer access to all order information at a press of a button.
The depth of thought gone into this program is outstanding and I look forward to using the program each day.
Frank - Trophy Land, Sydney
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Noosa Trophy & Engraving Centre has seen the instant benefits of purchasing the new Awardspro computer program - quotes, customer orders, purchase orders, and invoicing has been transformed into manageable jobs where the process is easy to understand. “I was very sceptical about purchasing such a software program at the local trade show last July 2010...”Heather said….. “when Geoff came to our organisation in March 2011 and demonstrated the benefits of the program and I experience firsthand the efficiencies of doing a few quotes and the time it saved….I was hooked.” “I work 2 days in the business in accounts payable and receivable and sales to me is very confusing with all the different catalogues and part numbers. The new computer software allowed me to enter part numbers and give quotes to our customers in a efficient and timely manner…..enabling Stewart and I to get on with other general business.
After working with the program for two months, we have well and truly got it under control and the help videos supplied as part of the package are quite good to learn from.
Stewart & Heather, Noosa Trophy Centre
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Thank you, fantastic! I love your program.
Shirley, Nth Coast Trophies, Sunshine Coast
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“It’s wonderful to be able to look up a price quickly when a customer rings up. The ordering system is good and restocking is great. When a customer comes in and buys something off the shelf the system re-orders it helping us keep the showroom intact and helps not to forget to re-stock when it’s busy”.
Trophy Manager
Far Nth Queensland
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AwardPro has been a breath of fresh air in our business. All of a sudden, right from day one our business became easier to run. The thoughtful features such as the stock swapping system when suppliers are out of stock is fantastic, we almost look forward to the suppliers calling so we can use the feature. It really is easy to use and get used to and I can already see how it is helping us achieve better profits.
Greg, Sydney
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This program has been a long time coming. It is great to see that you have taken the time & a great deal of hours perfecting AwardPro .I have only been using the program for a short time &, even not being computer savy, I am finding it very easy. Since using AwardPro the whole overview of our trophy store has become a lot more organized & dare I say it professional. From the sales to the ordering from artwork to manufacture it is just a little more controllable. I believe it’s the best thing to happen for a long time .Well done to you & everyone else who helped.
Adonna, Trophy Superstore
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Stock ordering is much easy with AwardPro. It’s so much easier to keep track of things. No more rummaging through papers, it’s just a matter of clicking and it’s there all in order. No more working out job stock needs. It is definitely making my life easier.
Stock Manager, Queensland Trophy Business
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AwardPro is Brilliant!
Terry, fifty8george, Bathurst
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Our sales team is finding the program very helpful as there are not as many questions asked of them anymore internally [software captures information automatically]. One of my sales staff still can’t believe that she does not have to fill out 3 or 4 order forms [sales–production-stock order] for one job anymore which as you know can take up to an hour or longer on big orders. The program has made processing much faster.
We are now starting to implement the production side of things and we can see the transition that has helped the sales team will help the production team.
Your support & service on the program has met all expectation and we look forward to working with you further. Again thanks for your help.
Anthony & Carlo - Wholesale Trophies
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I love the program. Now I don’t have to sit at home invoicing of a night time. AwardPro does the invoicing for me. – so that in itself is a major bonus! It is also great to be able to call up a job and not have to spend time manually looking for it.
Now if I could get it to do the housework as well...................... :)
Karen -Trophy Superstore, QLD
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Just Wanted to leave some feedback. The Program is great. The team at Trophy Superstore are enjoying using it.
Ian - Trophy Superstore, QLD
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Thanks for yesterday - I have come back to work understanding the program a lot better. As Karen mentioned in her email, yes it was nice to hear that we are all going through the same Trophy Shop issues (sometimes on a daily basis!). And yes nice to see that there are some wonderful people in the industry.
You have wonderful staff, who were all so eager to help us with AwardPro. Please thank them all, and also Angela for a lovely morning tea and lunch. We greatly appreciate it.
Laura - Trophy Land
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We enjoyed our day with you & your staff. We all gained a greater insight into the capabilities of what the program can do. I believe we can overcome the hurdle of the framing side of our business implementation into AwardPro.
What Karen said about there being some nice people in our industry is true & is was good to meet some of them yesterday.
Please thank your staff for their help yesterday and thank you to you & Angela for your hospitality.
Helen & Carl - Westlakes Trophies ______________________________________________________________
This was a great day - heaps of really useful information and tips.
Thanks to Geoff, Angela and the team!
Gaye - QLD
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